10 Nov 2021

Remitly Reports Third Quarter 2021 Results

Revenue up 69% year over year
Send Volume up 61% year over year
Active Customers up 51% year over year

SEATTLE, Nov. 10, 2021 (GLOBE NEWSWIRE) -- Remitly Global, Inc. (NASDAQ: RELY), a leading digital financial services provider for immigrants and their families in over 135 countries around the world, reported results for the third quarter ended September 30, 2021.

“As we exit our first quarter as a public company, we’re incredibly grateful for the position we’re in to both create positive business outcomes, as well as meaningful impact through mission-driven work,” said Matt Oppenheimer, Remitly’s Chief Executive Officer. “Remitly’s vision is to transform the lives of immigrants and their families by providing the most trusted financial services on the planet. Our strong results in the quarter are a direct reflection of our customers' commitment to their families and trust in Remitly.”

Third Quarter 2021 Highlights and Key Operating Data:
(All comparisons relative to the third quarter of 2020)

  • Revenue totaled $121.2 million, compared to $71.8 million, up 69% year over year.
  • Net loss was $13.0 million, compared to $2.4 million net loss. The increase in Remitly's net loss was primarily due to the $6.9 million non-cash donation of common stock in connection with our Pledge 1% commitment, as well as incremental stock-based compensation expense.
  • Adjusted EBITDA decreased to $0.3 million, compared to $0.6 million.
  • Send volume increased to $5.2 billion, from $3.2 billion, up 61% year over year.
  • Active customers increased to 2.6 million, from 1.7 million, up 51% year over year.
  • Average revenue per active customer increased 12% year over year to $47.34.

2021 Financial Outlook:
For fiscal year 2021, Remitly currently expects:

  • Total revenue in the range of $445 million to $450 million, representing a growth rate of 73 to 75% year over year.
  • Adjusted EBITDA in the range of $(17) million to $(19) million.

A reconciliation of GAAP to non-GAAP financial measures has been provided in the financial statement tables included in this earnings release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures.” We have not provided a quantitative reconciliation of forecasted Adjusted EBITDA to forecasted GAAP net income (loss) or to forecasted GAAP income (loss) before income taxes within this earnings release because we cannot, without unreasonable effort, calculate certain reconciling items with confidence due to the variability, complexity and limited visibility of the adjusting items that would be excluded from forecasted Adjusted EBITDA. These items include but are not limited to income taxes and stock-based compensation expense which are directly impacted by unpredictable fluctuations in the market price of our common stock.

Webcast Information
Remitly will host a webcast at 5:00 PM Eastern Time on Wednesday, November 10, 2021 to discuss its third quarter 2021 financial results. The live webcast will be accessible on Remitly’s website at https://ir.remitly.com/. A webcast replay will be available on our website at https://ir.remitly.com/ following the live event.

We have used, and intend to continue to use, the Investor Relations section of our website at https://ir.remitly.com as a means of disclosing material non-public information and for complying with our disclosure obligations under Regulation FD.

Non-GAAP Financial Measures
Some of the financial information and data contained in this presentation, such as adjusted EBITDA and non-GAAP operating expenses, have not been prepared in accordance with United States generally accepted accounting principles ("GAAP"). We regularly review our key business metrics and non-GAAP financial measures to evaluate our performance, identify trends affecting our business, prepare financial projections, and make strategic decisions. We believe that these key business metrics and non-GAAP financial measures provide meaningful supplemental information for management and investors in assessing our historical and future operating performance. Adjusted EBITDA and non-GAAP operating expenses are key output measures used by our management to evaluate our operating performance, inform future operating plans, and make strategic long-term decisions, including those relating to operating expenses and the allocation of internal resources. Remitly believes that the use of adjusted EBITDA and non-GAAP operating expenses provide additional tools to assess operational performance and trends in, and in comparing Remitly’s financial measures with, other similar companies, many of which present similar non-GAAP financial measures to investors. Remitly’s non-GAAP financial measures may be different from non-GAAP financial measures used by other companies. The presentation of non-GAAP financial measures is not intended to be considered in isolation or as a substitute for, or superior to, financial measures determined in accordance with GAAP. Because of the limitations of non-GAAP financial measures, you should consider the non-GAAP financial measures presented herein in conjunction with Remitly’s financial statements and the related notes thereto. Please refer to the non-GAAP reconciliations in this press release for a reconciliation of these non-GAAP financial measures to the most comparable financial measure prepared in accordance with GAAP.

We calculate adjusted EBITDA as net loss adjusted by i) interest expense, net; ii) provision for income taxes; iii) noncash charge of depreciation and amortization; iv) other expense (income), net, including gains and losses from the remeasurement of foreign currency assets and liabilities into their functional currency; and v) non-cash stock-based compensation expense, as well as non-cash charges associated with our donation of common stock in connection with our Pledge 1% commitment. We calculate non-GAAP operating expenses as our GAAP operating expenses adjusted by i) non-cash stock-based compensation expense, as well as ii) non-cash charges associated with our donation of common stock in connection with our Pledge 1% commitment.

Forward Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact are forward-looking statements. These statements include, but are not limited to, statements regarding our future operating results and financial position, including our fiscal year 2021 financial outlook, including forecasted fiscal year 2021 revenue and adjusted EBITDA, anticipated future expenses and investments, expectations relating to certain of our key financial and operating metrics, our business strategy and plans, market growth, our market position and potential market opportunities, and our objectives for future operations. The words “believe,” “may,” “will,” “estimate,” “potential,” “continue,” “anticipate,” “intend,” “expect,” “could,” “would,” “project,” “plan,” “target,” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on management’s expectations, assumptions, and projections based on information available at the time the statements were made. These forward-looking statements are subject to a number of risks, uncertainties, and assumptions, including risks and uncertainties related to: our ability to successfully execute our business and growth strategy, our ability to achieve and maintain future profitability, our ability to further penetrate our existing customer base and expand our customer base in existing and new corridors, our ability to expand into broader financial services, our ability to expand internationally, the effects of seasonal trends on our results of operations, our expectations concerning relationships with third parties, including strategic, banking and disbursement partners, our ability to obtain, maintain, protect, and enhance our intellectual property and other proprietary rights, our ability to keep data and our technology platform secure, the success of any acquisitions or investments that we make, our ability to compete effectively, and our ability to stay in compliance applicable laws and regulations, our ability to buy foreign currency at generally advantageous rates, and the effects of changes to immigration laws, macroeconomic conditions and geopolitical forces on our customers and business operations. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties, and assumptions, our actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Further information on risks that could cause actual results to differ materially from forecasted results are included in our filings with the Securities and Exchange Commission (SEC) including our final Prospectus dated September 22, 2021, filed with the SEC pursuant to Rule 424(b), copies of which are available on our website at https://ir.remitly.com and on the SEC’s website at www.sec.gov. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons if actual results differ materially from those anticipated in the forward-looking statements.

About Remitly
Remitly is a leading digital financial services provider for immigrants and their families in over 135 countries around the world. Its vision is to transform the lives of immigrants and their families by providing the most trusted financial services on the planet. Through its cross-border remittances, Remitly helps immigrants ​​send money home in a safe, reliable, and transparent manner via its digitally-native app, which eliminates the long wait times, complexities and fees typical of traditional remittance processes. Passbook by Remitly, a money management app specifically designed for immigrants in the United States, eliminates fees and other common barriers to storing, spending, and sending money. Remitly for Developers allows companies to offer locally relevant payout options to customers with a simple API integration. Remitly is headquartered in Seattle and has offices around the world, including London, Kraków, Manila and Managua. For more information, visit Remitly.com, Passbook.app, and developer.remitly.com.


Danielle Vincent

Stephen Shulstein
Vice President of Investor Relations

Condensed Consolidated Statements of Operations

 Three Months Ended September 30, Nine Months Ended September 30,
(in thousands, except per share amounts)2021 2020 2021 2020
Revenue$121,244   $71,790   $323,350   $176,939  
Costs and expenses       
Transaction expenses(1)47,560   28,046   135,175   74,256  
Customer support and operations(1) (2)12,005   7,632   32,435   17,795  
Marketing(1) (2)30,365   18,816   82,639   50,923  
Technology and development(1) (2)18,123   10,380   44,965   29,439  
General and administrative(1) (2)24,539   7,667   47,429   22,008  
Depreciation and amortization1,319   1,002   3,890   2,859  
Total costs and expenses133,911   73,543   346,533   197,280  
Loss from operations(12,667)  (1,753)  (23,183)  (20,341) 
Interest income82   7   92   181  
Interest expense(512)  (247)  (1,048)  (1,027) 
Other income (expense), net396   (241)  3,044   (1,737) 
Loss before provision for income taxes(12,701)  (2,234)  (21,095)  (22,924) 
Provision for income taxes261   195   1,085   635  
Net loss$(12,962)  $(2,429)  $(22,180)  $(23,559) 
Deemed dividend on redeemable convertible preferred stock           
Net loss attributable to common stockholders$(12,962)  $(2,429)  $(22,180)  $(23,559) 
Net loss per share attributable to common stockholders:       
Basic and diluted$(0.41)  $(0.11)  $(0.85)  $(1.11) 
Weighted-average shares used in computing net loss per share attributable to common stockholders:       
Basic and diluted31,641,400   21,868,865   26,055,903   21,186,012  


(1) Exclusive of depreciation and amortization, shown separately, above.
(2) Includes stock-based compensation expense.

Stock-based Compensation Expense:

 Three Months Ended September 30, Nine Months Ended September 30,
(in thousands)2021 2020 2021 2020
Customer support and operations$40  $5  $77  $14 
Marketing486  216  1,207  627 
Technology and development1,698  533  3,522  1,548 
General and administrative2,516  575  4,159  1,663 
Total$4,740  $1,329  $8,965  $3,852 

Condensed Consolidated Balance Sheets

(in thousands except for share and per share amounts)September 30,
 December 31,
Current assets   
Cash and cash equivalents$443,313   $186,694  
Disbursement prefunding108,770   101,558  
Customer funds receivable, net79,243   50,729  
Prepaid expenses and other current assets15,992   6,350  
Total current assets647,318   345,331  
Restricted cash302   1,381  
Property and equipment, net9,225   9,675  
Operating lease right-of-use assets6,052   5,605  
Other non-current assets, net1,972   997  
Total assets$664,869   $362,989  
Liabilities, Redeemable Convertible Preferred Stock and Stockholders' Equity (Deficit)   
Current liabilities   
Accounts payable$6,869   $4,256  
Borrowings   80,000  
Customer liabilities104,683   54,819  
Accrued expenses and other current liabilities57,699   39,742  
Operating lease liabilities3,411   2,959  
Total current liabilities172,662   181,776  
Operating lease liabilities, non-current3,623   4,008  
Other non-current liabilities901   827  
Total liabilities$177,186   $186,611  
Commitments and contingencies   
Redeemable convertible preferred stock, $0.0001 par value per share; 50,000,000   387,707  
and 132,674,735 shares authorized as of September 30, 2021 and December 31, 2020; zero and 127,082,605 shares issued and outstanding as of September 30, 2021 and December 31, 2020, respectively; liquidation preference of zero and $399,815 as of September 30, 2021 and December 31, 2020, respectively       
Stockholders' equity (deficit)   
Common stock, $0.0001 par value; 725,000,000 and 190,000,000 shares 16   2  
authorized as of September 30, 2021 and December 31, 2020, respectively; 163,765,500 and 24,289,906 shares issued and outstanding, as of September 30, 2021 and December 31, 2020, respectively       
Additional paid-in capital730,253   8,766  
Accumulated other comprehensive income282   591  
Accumulated deficit(242,868)  (220,688) 
Total stockholders' equity (deficit)487,683   (211,329) 
Total liabilities, redeemable convertible preferred stock, and stockholders' equity (deficit)$664,869   $362,989  

Condensed Consolidated Statements of Cash Flows

  Nine Months Ended September 30,
(in thousands) 2021 2020
Cash flows from operating activities    
Net loss $(22,180)  $(23,559) 
Adjustments to reconcile net loss to net cash provided by (used in) operating activities    
Depreciation and amortization 3,890   2,859  
Stock-based compensation expense, net 8,965   3,852  
Donation of common stock 6,933     
Other 360   27  
Changes in operating assets and liabilities:    
Disbursement prefunding (7,212)  (30,345) 
Customer funds receivable (29,072)  (13,465) 
Prepaid expenses and other assets (9,491)  (4,952) 
Operating lease right-of-use assets 2,023   1,803  
Accounts payable 1,229   1,840  
Customer liabilities 50,284   (28,916) 
Accrued expenses and other liabilities 16,013   21,595  
Operating lease liabilities (2,317)  (1,915) 
Net cash provided by (used in) operating activities 19,425   (71,176) 
Cash flows from investing activities    
Purchases of property and equipment (1,347)  (1,825) 
Capitalized internal-use software costs (1,941)  (1,591) 
Net cash used in investing activities (3,288)  (3,416) 
Cash flows from financing activities    
Proceeds from issuance of common stock upon initial public offering and the private placement, net of underwriting discounts and commissions and other offering costs 307,094     
Repayment of non-recourse promissory note 3,060     
Proceeds from issuance of Series F convertible preferred stock, net of issuance costs 2,980   84,855  
Proceeds from exercise of stock options 7,519   1,995  
Payment of debt issuance costs (988)    
Repayments on borrowings, net (80,000)  (45,000) 
Net cash provided by financing activities 239,665   41,850  
Effect of foreign exchange rate changes on cash, cash equivalents and restricted cash (262)  338  
Net increase (decrease) in cash, cash equivalents and restricted cash 255,540   (32,404) 
Cash, cash equivalents, and restricted cash at beginning of period 188,075   183,520  
Cash, cash equivalents, and restricted cash at end of period $443,615   $151,116  
Supplemental disclosure of cash flow information    
Cash paid for interest $936   $998  
Cash paid for income taxes 303   334  
Supplemental disclosure of non-cash investing and financing activities    
Operating lease right-of-use assets obtained in exchange for operating lease liabilities $2,532   $1,523  
Vesting of early exercised options 263   69  
Initial public offering and debt issuance costs incurred but not yet paid 2,287     
Conversion of preferred stock to common stock 390,687     
Reconciliation of cash, cash equivalents and restricted cash    
Cash and cash equivalents $443,313   $149,881  
Restricted cash 302   1,235  
Total cash, cash equivalents and restricted cash $443,615   $151,116  

Reconciliation of GAAP to Non-GAAP Data

Reconciliation of net loss to Adjusted EBITDA:
  Three Months Ended September 30, Nine Months Ended September 30,
(in thousands) 2021 2020 2021 2020
Net loss $(12,962)  $(2,429)  $(22,180)  $(23,559) 
Interest expense, net 430   240   956   846  
Provision for income taxes 261   195   1,085   635  
Depreciation and amortization 1,319   1,002   3,890   2,859  
Foreign exchange (gain) loss (396)  241   (3,044)  1,737  
Donation of common stock 6,933      6,933     
Stock-based compensation expense 4,740   1,329   8,965   3,852  
Adjusted EBITDA $325   $578   $(3,395)  $(13,630) 

Reconciliation of operating expenses to non-GAAP operating expenses:
  Three Months Ended September 30, Nine Months Ended September 30,
(in thousands) 2021 2020 2021 2020
Customer support and operations $12,005  $7,632  $32,435  $17,795 
Excluding: Stock-based compensation expense 40  5  77  14 
Non-GAAP customer support and operations $11,965  $7,627  $32,358  $17,781 
  Three Months Ended September 30, Nine Months Ended September 30,
  2021 2020 2021 2020
Marketing $30,365  $18,816  $82,639  $50,923 
Excluding: Stock-based compensation expense 486  216  1,207  627 
Non-GAAP marketing $29,879  $18,600  $81,432  $50,296 
  Three Months Ended September 30, Nine Months Ended September 30,
  2021 2020 2021 2020
Technology and development $18,123  $10,380  $44,965  $29,439 
Excluding: Stock-based compensation expense 1,698  533  3,522  1,548 
Non-GAAP technology and development $16,425  $9,847  $41,443  $27,891 
  Three Months Ended September 30, Nine Months Ended September 30,
  2021 2020 2021 2020
General and administrative $24,539  $7,667  $47,429  $22,008 
Excluding: Stock-based compensation expense 2,516  575  4,159  1,663 
Excluding: Donation of common stock 6,933    6,933   
Non-GAAP general and administrative $15,090  $7,092  $36,337  $20,345